Hawkes Bay - Hastings

Located nearby Napier & Hastings, The Farm at Cape Kidnappers is a world class lodge that comprises 22 luxury guest suites, a 6000 acre working farm and the No.16 ranked golf course in the world. The Farm at Cape Kidnappers is a member of Relais & Châteaux, an exclusive collection of the finest hotels and restaurants in the world.

We are looking for an experienced Receptionist with excellent communication skills, strong computer abilities, a high level of attention to detail and the ability to multi-task . This is an exciting opportunity for an organised and outgoing individual with previous experience in a similar role.

Duties will include:

  • Assisting guests with activities,
  • Being the central communication centre for the Lodge,
  • Collating guest accounts, balancing daily audits, answering telephones and general guest correspondence,
  • Day to day tasks associated with room reservations ensuring exceptional experiences for our discerning guests,
  • Administration tasks to ensure the smooth running of the front office department and lodge.

The successful candidate will have:

  • A passion for service delivery and the Hospitality Industry
  • Knowledge and experience with Opera Hotel Management systems
  • Strong communication skills in English, both written and spoken
  • A high level of attention to detail and exceptional organisational skills
  • A highly professional approach
  • Immaculate presentation

This is a unique role and one that differs greatly from a typical hotel or resort reception role. High energy levels, attention to detail and exceptional communication skills are critical to your success. 

This role requires that you have a flexible attitude to hours of work and weekend shifts. You will need a current driving license plus be eligible to work in New Zealand

If you wish to apply for this role and have the attributes above, we'd love to hear from you.


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